This privacy statement discloses the privacy practices and legal disclaimers for H2oNH.com. This company serves clients in the United States only; and this website was not created to serve nor do we or our website actively market to residents of the European Union (EU).
What information do we collect? We collect information from you when you subscribe to our newsletter, respond to a survey, fill out a form or comment on our blog. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- Accept employment applications
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a contest, promotion, survey, request feedback or other site features
- To send periodic newsletter emails. The email address you provide for order processing, if any, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each newsletter email.
We use third-party tools that capture detailed information about how users interact with our site and what pages they visit. The data we collect from these tools are used internally to better understand and support our users.
Social website cookies
So you can easily “Like” or share our content on sites like Facebook and Twitter we have included sharing buttons on our site. The privacy implications will vary from social network to social network and will be dependent on the privacy settings you have chosen on those networks.
Embedded content from other websites
Certain articles on this website may include embedded content (for example, videos, images, articles, etc.). This embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. For example, we may link out to a payment processor so our customers can pay their invoices. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Sharing with Third-Party Vendors and Service Provider Partners
We do share your data with partners and/or subcontractors who help us provide and improve our products and/or services as follows. Your information is likely to be available to a various extent to those who support our business (and their subcontractors) including:
- Web developers (access only)
- Technical infrastructure hosts (data)
- Advertising providers (data including email addresses)
- Online surveys or customer feedback (data including email addresses or phone numbers if provided)
- Online payment service (data)
- Email provider (data)
- Analytics provider (anonymous data) – Google Analytics, Facebook Pixel, etc.
In each case we strive to provide the minimum amount of information or access necessary for those third parties to fulfill their obligations to us and ultimately you.
Transfers of Personal Information Outside the EU
We do not knowingly serve clients outside the U.S. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
H2oNH.com uses Secure Sockets Layer (SSL) technology to ensure your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping website users confirm the owner of the website. However, we cannot guarantee that your submissions to our website, any content residing on our servers, or any transmissions from our server will be completely secure. Though we take reasonable steps to protect your personal information, we are not liable for any unauthorized access to this information.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Except as noted above, therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.